FAQs

Yes, we hold valid export license.
We have been engaged in export business for many years since the company was founded in 2016, with rich experience in cross-border chemical trade.

Yes, factory audits are welcome, including both on-site visits and third-party audits.
We accept customer audits. We can provide relevant audit records and reports upon request. Please contact us in advance to schedul..

Our company maintains a sound and stable financial status.
We can provide bank reference upon formal request. For annual turnover, we are not able to disclose the exact figure, but we can share the turnover range during offline communication or formal negotiation.

We are certified to ISO 9001. Other certificates listed are not available for now. A copy of ISO 9001 can be shared with you.

Sight L/C is our preference. Usance L/C is negotiable only for trusted long-term clients after assessment.
We accept L/C issued by reputable banks with good credit standing.
We have experience dealing with L/C discrepancies and will try our best to solve them in time.

Our regular payment terms are T/T and L/C at sight. DP, DA and OA are unavailable. Escrow is negotiable for special cases.

Our bank account information is stable and seldom adjusted.
Should banking details need to be revised, the formal notification will be issued from our verified corporate email.
Please do not make payment solely based on messages from chat tools. Always cross-check any revised payment instructions by direct phone or video confirmation with your regular contact at our company. This is our standard anti-fraud procedure.